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Our Complaints Procedure

Like all good agencies one complaint is always too many. But it is our responsibility to ensure that if you do make a complaint we deal with it quickly, professionally and fairly.

If you would like a copy of our complaints policy please call us on 01242 508 633 or email customers@orielcollections.co.uk or client.services@orielcollections.co.uk if you are a client.

We aim to deal with any complaint as quickly and as fairly as possible. Please download a copy of our complaints procedure here.