There are several sources of advice online and in internet forums but we cannot recommend any specific websites.
You can also obtain advice from the legal profession and from accredited debt management companies but many of these organisations may charge for their services.
We cannot offer you general debt advice but we can help you in connection with the account we are asking you to pay by working out an affordable payment plan if you cannot pay the full amount in one go.
If you are dispute some or part of what we are asking you to pay why not talk to us first as there may be a misunderstanding about why the amount is owed which we can quickly clear up.
Due to the uncertainty surrounding the COVID-19 pandemic we have changed our regular opening hours. Our lines will be open from 09:00 to 17:30 Monday to Thursday and 08:30 to 17:00 on Fridays.
If you have received communications from us and are concerned about your financial situation, please get in touch. We have trained and experienced agents on hand to work through the problem and come up with the right solution for you.