Gail (Coventry College):
“Thanks to Oriel we are able to recoup unpaid debt values who have not been responsive to our efforts. They provide a quick, efficient and compliant customer contract strategy which always has our reputation in mind. Oriel provide a service I would be happy to recommend to others. They provide clear visibility of our customer debts and the activity being taken. I appreciate their attention to detail and creative approach to ensuring our customer pay back their debts without putting them into financial detriment”
Janine (South Essex College):
“We were impressed with the efficiency and professionalism of the team at Oriel and we would have no hesitation in recommending them. They are responsive and effective, and always keep us immediately informed of new developments in the debt recovery process. Furthermore, they compliantly contact our customers and organise effective repayment. Despite obvious challenges during the COVID pandemic; Oriel kept up to date with our customers and managed to negotiate very satisfying outcomes for everyone involved.”
Stephen (Barnet and Southgate College):
“We have and ongoing service with Oriel Collections who help us to recover fees owed to us that we have been unable to recover ourselves. Everyone that I deal with at Oriel offer efficient, professional and knowledgeable services to help us achieve our outcomes. I have recommended the services of Oriel Collection group to others, and they have received the same levels of efficient and professional attention that we do. Although it’s the last thing you hope you will need to do, if you do have to go down the path of debt recovery, I couldn’t recommend Oriel highly enough, and although we hope we don’t have to use their services often, should we find ourselves in that position, we know we are in safe hands.”
Gabriele (Royal Free London NHS Foundation Trust):
“Oriel are total professionals who take the time to understand our business, requirements and customers. They provide an excellent service and have a proven record of collecting difficult debts while treating our customers and patients with respect”.
Simon (North Bristol NHS Foundation Trust):
“The level of service we have received from Oriel Collections has been excellent. Each member of the team is readily available and dedicates their time to chasing our customers on our behalf. When I have met with Oriel face to face, they are friendly and welcoming and committed to recovering our outstanding debts, with recommendations on how we can continue to pursue the debt”.
James (Total Gas and Power Limited):
“Oriel have shown over a sustained period the ability to collect our accounts professionally and without fuss. Their success rates have been the highest amongst our agency panel”
Dee (Vitality Health):
“I would highly recommend this company for 3rd party debt recovery. We as a company (Vitality Health) have had great success with this company securing unpaid debts. The staff are very friendly, knowledgeable and approachable. They are very keen to secure payments for their clients, and will go that extra mile to make sure they do.“
Rob (Endsleigh Insurance):
“Our long association with Oriel is testament to the trust we have built with them to deliver great service, timely accounting and open and regular dialogue on performance, trends and ideas”
Due to the uncertainty surrounding the COVID-19 pandemic we have changed our regular opening hours. Our lines will be open from 09:00 to 17:30 Monday to Thursday and 08:30 to 17:00 on Fridays.
If you have received communications from us and are concerned about your financial situation, please get in touch. We have trained and experienced agents on hand to work through the problem and come up with the right solution for you.