Oriel Collections is delighted to announce that its very own Stefanie has won the Credit Services Association’s 2024 Merit Award for Working with Vulnerable Customers. The award, for going the extra mile to mobilise the customer vulnerability agenda in the company, was presented at a glittering ceremony featuring none other the former England captain and manager, Kevin Keegan. Stefanie has worked tirelessly to ensure that vulnerable customers experience the same good outcomes as those without vulnerability and the results she has driven through our Consumer Duty Programme are nothing short of astounding.
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